Refund policy

Experience worry-free shopping with onsēm's FREE RETURN over $100 spent policy. If your chosen item doesn't quite match your expectations or fit perfectly, no need to fret. Our commitment to your satisfaction means you can return the product without any hassle.

Enjoy the freedom to explore, try on, and experiment with your style, knowing that you have the flexibility to make changes if needed. With onsēm, getting it wrong is just another opportunity to find the perfect match for your unique taste and comfort.

If you are unhappy with your purchase we will gladly accept returns on new, unused, unaltered, unwashed merchandise within 14 days from the date of purchase.

 How to return your onsēm item

Just email us at contact.onsem@gmail.com and tell us what was not right for you and we will send you a label. Then slip in the onsēm invoice with your return.